Headquartered in Plano, Texas, AsTech focuses on providing OEM diagnostics to collision repair shops nationwide. Our service enables shops who may not have expert level electronics technicians to work on any vehicle, no matter how complex, and receive advice from a master technician. Our patented asTech™ remote diagnostic device is the leading tool for automotive repair shops that want to perform more efficient work and guarantee better results for customers. With the help of our staff of certified master technicians and Automotive Technicians, identifying all of the issues that need repair on any vehicle is easier than ever.

Employee Benefits and Growth Opportunities

Working within AsTech you will have the opportunity to work with a wide variety of vehicles, the newest equipment, and access to learning all 8 sections of the comprehensive ASE certification and training program, trust us you will have no trouble finding something to love about growing your career with AsTech! 

  • Paid time off
  • Paid training
  • Every weekend off
  • We offer a comprehensive benefits plan including medical, dental, vision, 401k 
  • Technician pay plan means you are paid for all time worked, plus overtime 
  • Several advancement opportunities both in office and in the field
  • We offer variable shifts to allow for best home/work life ratio

      

 

Mobile Technician

Primary Purpose of the Position

As a key member of the asTech diagnostic team, the successful technician will provide full diagnostic services as part of the consulting function to assigned locations and recommend repairs for vehicles involved in collisions. Your ability to effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information.

Essential Functions

  •          Serve as primary client contact within the assigned client environment.
  •          Assist in identification of faults, error messages, module corrections, etc.
  •          Support the implementation of varied diagnostic tests.
  •          Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  •          Proficient in customer reporting.
  •          Proficient ability to work in a team environment.
  •          Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  •          Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  •          Assist fellow technicians in performing technical evaluations.
  •          Keep team management aware of mechanical repair problems as they occur.
  •          Office environment and computer proficiency (desk job, no hauling heavy tires or leaving with oil on hands)
  •          Additionally, any other work as required by Company, Management, and team needs. 
  •          Adhere to the individual shops' safety regulations and standards.

 

Qualifications:

  •          Strong automotive mechanical diagnosis, problem-solving and repair experience.
  •          A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  •          Minimum 2-3 years of experience in an aftermarket repair facility
  •          Ability to obtain ASE Master Automobile Technician certifications.
  •          Self-motivated, high energy and a client-focused perspective.
  •          New car dealership experience is considered a plus.

 

If you meet the qualifications listed above and prefer weekends off in an office environment positioned for enormous growth with an automotive service industry leader who puts their automotive technicians first, please send your resume to astechjobs@astech.com today!

Apply Now

Automotive Technician

Primary Purpose of the Position

As a key member of the AsTech diagnostic team, the successful technician will virtually diagnose and recommend repairs for vehicles involved in collisions. Your ability to effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information.

Essential Functions

  • Serve as primary client contact as needed within the service process.
  • Proficient in identification of faults, error messages, module corrections, etc.
  • Perform all necessary diagnostic tests.
  • Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  • Proficient in customer reporting.
  • Adept ability to work in a team environment.
  • Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  • Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  • Assist fellow technicians in performing technical evaluations.
  • Keep team management aware of mechanical repair problems as they occur.
  • Office environment and computer proficiency (desk job, no hauling heavy tires or leaving with oil on hands)
  • Adhere to all company policy, procedure, safety and environmental rules.
  • Additionally, any other work as required by Company, Management, and team needs. 

Qualifications

  • Strong automotive mechanical diagnosis, problem-solving and repair experience.
  • A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  • Minimum 2-3 years of experience in an aftermarket repair facility
  • Ability to obtain ASE Master Automobile Technician certifications.
  • Self-motivated, high energy and a client-focused perspective.
  • New car dealership experience is considered a plus.
  • Knowledge of MS Word and MS Excel is considered a plus

If you meet the qualifications listed above and prefer weekends off in an office environment positioned for enormous growth with an automotive service industry leader who puts their automotive technicians first, please send your resume to astechjobs@astech.com today!

Apply Now

In-Shop Technician - Texas locations (El Paso, Austin and San Antonio)

Primary Purpose of the Position

As a key member of the AsTech diagnostic team, you will be based inside client's facility (El Paso, TX; San Antonio, TX; AustinTX) the successful technician will virtually diagnose and recommend repairs for vehicles involved in collisions. Our Technicians effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information to increase scan volumes at their respective shops.

Essential Functions

  •          Primary duties are completed in a shop environment.
  •          Serve as primary client contact as needed within the service process.
  •          Consultative coaching for the necessity of diagnostic scans at assigned shop.
  •          Act as Subject Matter Expert for insurance adjusters regarding diagnostic scanning.
  •          Proficient in identification of faults, error messages, module corrections, etc.
  •          Perform all necessary diagnostic tests.
  •          Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  •          Proficient in customer reporting.
  •          Adept ability to work in a team environment.
  •          Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  •          Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  •          Assist fellow technicians in performing technical evaluations.
  •          Keep team management aware of mechanical repair problems as they occur.
  •          Computer proficiency is a requirement.
  •          Adhere to all company policy, procedure, safety and environmental rules.
  •          Additionally, any other work as required by Company, Management, and team needs. 

Qualifications

  •          Strong automotive mechanical diagnosis, problem-solving and repair experience.
  •          A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  •          Minimum 2-3 years of experience in an aftermarket repair facility
  •          Ability to obtain ASE Master Automobile Technician certifications.
  •          Self-motivated, high energy and a client-focused perspective.
  •          New car dealership experience is considered a plus.
  •          Knowledge of MS Word and MS Excel is considered a plus

 

Locations: El Paso, TX; San Antonio, TX; Mesquite, TX

Employee Benefits and Growth Opportunities

Working with AsTech you will have the opportunity to work with a wide variety of vehicles, the newest equipment, and access to learning all 8 sections of the comprehensive ASE certification and training program, trust us you will have no trouble finding something to love about growing your career with AsTech!

Apply Now

In-Shop Technician - Sanford, FL

Primary Purpose of the Position

As a key member of the AsTech diagnostic team, you will be based inside client's facility (Sanford, FL) the successful technician will virtually diagnose and recommend repairs for vehicles involved in collisions. Our Technicians effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information to increase scan volumes at their respective shops.

Essential Functions

  •          Primary duties are completed in a shop environment.
  •          Serve as primary client contact as needed within the service process.
  •          Consultative coaching for the necessity of diagnostic scans at assigned shop.
  •          Act as Subject Matter Expert for insurance adjusters regarding diagnostic scanning.
  •          Proficient in identification of faults, error messages, module corrections, etc.
  •          Perform all necessary diagnostic tests.
  •          Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  •          Proficient in customer reporting.
  •          Adept ability to work in a team environment.
  •          Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  •          Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  •          Assist fellow technicians in performing technical evaluations.
  •          Keep team management aware of mechanical repair problems as they occur.
  •          Computer proficiency is a requirement.
  •          Adhere to all company policy, procedure, safety and environmental rules.
  •          Additionally, any other work as required by Company, Management, and team needs. 

Qualifications

  •          Strong automotive mechanical diagnosis, problem-solving and repair experience.
  •          A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  •          Minimum 2-3 years of experience in an aftermarket repair facility
  •          Ability to obtain ASE Master Automobile Technician certifications.
  •          Self-motivated, high energy and a client-focused perspective.
  •          New car dealership experience is considered a plus.
  •          Knowledge of MS Word and MS Excel is considered a plus

Apply Now

Mobile Technician - Chicago, IL

Primary Purpose of the Position

As a key member of the asTech diagnostic team, this role is based out of Chicago, IL and the successful technician will provide full diagnostic services as part of the consulting function to assigned locations and recommend repairs for vehicles involved in collisions. Your ability to effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information.

Essential Functions

  • Primary duties are completed in a shop environment.
  • Serve as primary client contact within the assigned client environment.
  • Assist in identification of faults, error messages, module corrections, etc.
  • Support the implementation of varied diagnostic tests.
  • Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  • Proficient in customer reporting.
  • Proficient ability to work in a team environment.
  • Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  • Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  • Assist fellow technicians in performing technical evaluations.
  • Keep team management aware of mechanical repair problems as they occur.
  • Additionally, any other work as required by Company, Management, and team needs. 
  • Adhere to the individual shop's safety regulations and standards.

Qualifications:

  • Strong automotive mechanical diagnosis, problem-solving and repair experience.
  • A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  • Minimum 2-3 years of experience in an aftermarket repair facility
  • Ability to obtain ASE Master Automobile Technician certifications.
  • Self-motivated, high energy and a client-focused perspective.
  • New car dealership experience is considered a plus.

 

Employee Benefits and Growth Opportunities

Working with AsTech you will have the opportunity to work with a wide variety of vehicles, the newest equipment, and access to learning all 8 sections of the comprehensive ASE certification and training program, trust us you will have no trouble finding something to love about growing your career with AsTech!    

  • AsTech offers a comprehensive benefits plan including medical, dental, vision, 401k
  • Technician pay plan means you are paid for all time worked, plus overtime 
  • Every weekend off, no more Saturday or Sunday workdays for you when you join AsTech.
  • Several advancement opportunities both in office and in the field
  • We offer variable shifts to allow for best work -life balance
  • Paid time off
  • Paid training

 

Reports to: Market Area Manager  

Location: Chicago, Illinois

Apply Now

In-Shop Technician - Greenville, SC

Primary Purpose of the Position

As a key member of the AsTech diagnostic team you will be based inside client's facility (Greenville, SC) the successful technician will virtually diagnose and recommend repairs for vehicles involved in collisions. Our Technicians effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information to increase scan volumes at their respective shops.

Essential Functions

  •          Primary duties are completed in a shop environment.
  •          Serve as primary client contact as needed within the service process.
  •          Consultative coaching for the necessity of diagnostic scans at assigned shop.
  •          Act as Subject Matter Expert for insurance adjusters regarding diagnostic scanning.
  •          Proficient in identification of faults, error messages, module corrections, etc.
  •          Perform all necessary diagnostic tests.
  •          Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  •          Proficient in customer reporting.
  •          Adept ability to work in a team environment.
  •          Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  •          Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  •          Assist fellow technicians in performing technical evaluations.
  •          Keep team management aware of mechanical repair problems as they occur.
  •          Computer proficiency is a requirement.
  •          Adhere to all company policy, procedure, safety and environmental rules.
  •          Additionally, any other work as required by Company, Management, and team needs. 

Qualifications

  •          Strong automotive mechanical diagnosis, problem-solving and repair experience.
  •          A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  •          Minimum 2-3 years of experience in an aftermarket repair facility
  •          Ability to obtain ASE Master Automobile Technician certifications.
  •          Self-motivated, high energy and a client-focused perspective.
  •          New car dealership experience is considered a plus.
  •          Knowledge of MS Word and MS Excel is considered a plus

Apply Now

In-Shop Technician - Mesquite, TX

Primary Purpose of the Position

As a key member of the AsTech diagnostic team, you will be based inside client's facility (Mesquite, TX) the successful technician will virtually diagnose and recommend repairs for vehicles involved in collisions. Our Technicians effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information to increase scan volumes at their respective shops.

Essential Functions

  •          Primary duties are completed in a shop environment.
  •          Serve as primary client contact as needed within the service process.
  •          Consultative coaching for the necessity of diagnostic scans at assigned shop.
  •          Act as Subject Matter Expert for insurance adjusters regarding diagnostic scanning.
  •          Proficient in identification of faults, error messages, module corrections, etc.
  •          Perform all necessary diagnostic tests.
  •          Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  •          Proficient in customer reporting.
  •          Adept ability to work in a team environment.
  •          Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  •          Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  •          Assist fellow technicians in performing technical evaluations.
  •          Keep team management aware of mechanical repair problems as they occur.
  •          Computer proficiency is a requirement.
  •          Adhere to all company policy, procedure, safety and environmental rules.
  •          Additionally, any other work as required by Company, Management, and team needs. 

Qualifications

  •          Strong automotive mechanical diagnosis, problem-solving and repair experience.
  •          A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  •          Minimum 2-3 years of experience in an aftermarket repair facility
  •          Ability to obtain ASE Master Automobile Technician certifications.
  •          Self-motivated, high energy and a client-focused perspective.
  •          New car dealership experience is considered a plus.
  •          Knowledge of MS Word and MS Excel is considered a plus

Apply Now

In-Shop Technician - Chicago, IL

Primary Purpose of the Position

As a key member of the AsTech diagnostic team, you will be based inside client's facility (Chicago, IL) the successful technician will virtually diagnose and recommend repairs for vehicles involved in collisions. Our Technicians effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information to increase scan volumes at their respective shops.

Essential Functions

  •          Primary duties are completed in a shop environment.
  •          Serve as primary client contact as needed within the service process.
  •          Consultative coaching for the necessity of diagnostic scans at assigned shop.
  •          Act as Subject Matter Expert for insurance adjusters regarding diagnostic scanning.
  •          Proficient in identification of faults, error messages, module corrections, etc.
  •          Perform all necessary diagnostic tests.
  •          Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  •          Proficient in customer reporting.
  •          Adept ability to work in a team environment.
  •          Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  •          Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  •          Assist fellow technicians in performing technical evaluations.
  •          Keep team management aware of mechanical repair problems as they occur.
  •          Computer proficiency is a requirement.
  •          Adhere to all company policy, procedure, safety and environmental rules.
  •          Additionally, any other work as required by Company, Management, and team needs. 

Qualifications

  •          Strong automotive mechanical diagnosis, problem-solving and repair experience.
  •          A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  •          Minimum 2-3 years of experience in an aftermarket repair facility
  •          Ability to obtain ASE Master Automobile Technician certifications.
  •          Self-motivated, high energy and a client-focused perspective.
  •          New car dealership experience is considered a plus.
  •          Knowledge of MS Word and MS Excel is considered a plus

Apply Now

In-Shop Technician - Phoenix, AZ

Primary Purpose of the Position

As a key member of the AsTech diagnostic team, you will be based inside client's facility (Phoenix, AZ) the successful technician will virtually diagnose and recommend repairs for vehicles involved in collisions. Our Technicians effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information to increase scan volumes at their respective shops.

Essential Functions

  •          Primary duties are completed in a shop environment.
  •          Serve as primary client contact as needed within the service process.
  •          Consultative coaching for the necessity of diagnostic scans at assigned shop.
  •          Act as Subject Matter Expert for insurance adjusters regarding diagnostic scanning.
  •          Proficient in identification of faults, error messages, module corrections, etc.
  •          Perform all necessary diagnostic tests.
  •          Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  •          Proficient in customer reporting.
  •          Adept ability to work in a team environment.
  •          Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  •          Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  •          Assist fellow technicians in performing technical evaluations.
  •          Keep team management aware of mechanical repair problems as they occur.
  •          Computer proficiency is a requirement.
  •          Adhere to all company policy, procedure, safety and environmental rules.
  •          Additionally, any other work as required by Company, Management, and team needs. 

Qualifications

  •          Strong automotive mechanical diagnosis, problem-solving and repair experience.
  •          A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  •          Minimum 2-3 years of experience in an aftermarket repair facility
  •          Ability to obtain ASE Master Automobile Technician certifications.
  •          Self-motivated, high energy and a client-focused perspective.
  •          New car dealership experience is considered a plus.
  •          Knowledge of MS Word and MS Excel is considered a plus

Apply Now

Mobile Technician - Glen Burnie, MD

Primary Purpose of the Position

As a key member of the asTech diagnostic team, the successful technician will provide full diagnostic services as part of the consulting function to assigned locations and recommend repairs for vehicles involved in collisions. Your ability to effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information.

Essential Functions

  •          Serve as primary client contact within the assigned client environment.
  •          Assist in identification of faults, error messages, module corrections, etc.
  •          Support the implementation of varied diagnostic tests.
  •          Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  •          Proficient in customer reporting.
  •          Proficient ability to work in a team environment.
  •          Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  •          Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  •          Assist fellow technicians in performing technical evaluations.
  •          Keep team management aware of mechanical repair problems as they occur.
  •          Office environment and computer proficiency (desk job, no hauling heavy tires or leaving with oil on hands)
  •          Additionally, any other work as required by Company, Management, and team needs. 
  •          Adhere to the individual shops' safety regulations and standards.

 

Qualifications:

  •          Strong automotive mechanical diagnosis, problem-solving and repair experience.
  •          A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  •          Minimum 2-3 years of experience in an aftermarket repair facility
  •          Ability to obtain ASE Master Automobile Technician certifications.
  •          Self-motivated, high energy and a client-focused perspective.
  •          New car dealership experience is considered a plus.

 

If you meet the qualifications listed above and prefer weekends off in an office environment positioned for enormous growth with an automotive service industry leader who puts their automotive technicians first, please send your resume to astechjobs@astech.com today!

Apply Now

In-Shop Automotive Technician - Merriam, KS or Kansas City, MO

Primary Purpose of the Position

As a key member of the AsTech diagnostic team, you will be based inside client's facility (Merriam, KS and Kansas City, MO) the successful technician will virtually diagnose and recommend repairs for vehicles involved in collisions. Our Technicians effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information to increase scan volumes at their respective shops.

Essential Functions

  •          Primary duties are completed in a shop environment.
  •          Serve as primary client contact as needed within the service process.
  •          Consultative coaching for the necessity of diagnostic scans at assigned shop.
  •          Act as Subject Matter Expert for insurance adjusters regarding diagnostic scanning.
  •          Proficient in identification of faults, error messages, module corrections, etc.
  •          Perform all necessary diagnostic tests.
  •          Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  •          Proficient in customer reporting.
  •          Adept ability to work in a team environment.
  •          Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  •          Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  •          Assist fellow technicians in performing technical evaluations.
  •          Keep team management aware of mechanical repair problems as they occur.
  •          Computer proficiency is a requirement.
  •          Adhere to all company policy, procedure, safety and environmental rules.
  •          Additionally, any other work as required by Company, Management, and team needs. 

Qualifications

  •          Strong automotive mechanical diagnosis, problem-solving and repair experience.
  •          A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  •          Minimum 2-3 years of experience in an aftermarket repair facility
  •          Ability to obtain ASE Master Automobile Technician certifications.
  •          Self-motivated, high energy and a client-focused perspective.
  •          New car dealership experience is considered a plus.
  •          Knowledge of MS Word and MS Excel is considered a plus

 

Employee Benefits and Growth Opportunities

Working with AsTech you will have the opportunity to work with a wide variety of vehicles, the newest equipment, and access to learning all 8 sections of the comprehensive ASE certification and training program, trust us you will have no trouble finding something to love about growing your career with AsTech!

  •          AsTech offers a comprehensive benefits plan including medical, dental, vision, 401k
  •          Technician pay plan means you are paid for all time worked, plus overtime (Say goodbye to the flat-rate commission structure!)
  •          Every weekend off, no more Saturday or Sunday workdays for you when you join AsTech.
  •          Several advancement opportunities both in office and in the field
  •          We offer variable shifts to allow for best home/work life Balance
  •          Paid time off
  •          Paid training

Location: Merriam, KS and Kansas City, MO

Apply Now

Mobile Technician (El Paso, Austin and San Antonio)

Primary Purpose of the Position

As a key member of the asTech diagnostic team, the successful technician will provide full diagnostic services as part of the consulting function to assigned locations and recommend repairs for vehicles involved in collisions. Your ability to effectively use OEM (original equipment manufacturer) web-based information, Alldata, Identifix and web resources for automotive diagnostics and repair information.

Essential Functions

  •          Serve as primary client contact within the assigned client environment.
  •          Assist in identification of faults, error messages, module corrections, etc.
  •          Support the implementation of varied diagnostic tests.
  •          Ability to quickly learn how to evaluate information and data and provide a comprehensive interpretation of technical information.
  •          Proficient in customer reporting.
  •          Proficient ability to work in a team environment.
  •          Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees, clients and insurance customers on a daily and consistent basis.
  •          Continuously learn new technical information and techniques in e-learning training sessions in an effort to stay well-informed with rapidly changing automotive technology.
  •          Assist fellow technicians in performing technical evaluations.
  •          Keep team management aware of mechanical repair problems as they occur.
  •          Office environment and computer proficiency (desk job, no hauling heavy tires or leaving with oil on hands)
  •          Additionally, any other work as required by Company, Management, and team needs. 
  •          Adhere to the individual shops' safety regulations and standards.

 

Qualifications:

  •          Strong automotive mechanical diagnosis, problem-solving and repair experience.
  •          A technical or vocational school graduate with a minimum of 1 year at car dealership

OR

  •          Minimum 2-3 years of experience in an aftermarket repair facility
  •          Ability to obtain ASE Master Automobile Technician certifications.
  •          Self-motivated, high energy and a client-focused perspective.
  •          New car dealership experience is considered a plus.

 

If you meet the qualifications listed above and prefer weekends off in an office environment positioned for enormous growth with an automotive service industry leader who puts their automotive technicians first, please send your resume to astechjobs@astech.com today!

Apply Now

Technical Support and Fulfillment Administrator

Primary Purpose of the Position: The Technical Support and Fulfillment Administrator will support all the customer service related activities including answering and making inbound and outbound phone calls in support of asTech usage, technical questions, sales, and service. responsible for preparing asTech™ devices for the field, shipping, and inventory management as well as training new customers using WebEx to effectively use their devices.  The TSFA will report to the Sales and Customer Support Manager and provide support to the team leads in Operations and the Directors in Sales as needed or requested.

Essential Functions

  • Input new customer and update current customer information in Access, QuickBooks, and Zeus.
  • Answer phone calls pertaining to potential asTech sales and services
  • Provide IT advice and troubleshoot setup issues with devices in the field
  • Resolve issues/complaints or problems with the use of the asTech™ device
  • Support customers use of the device by providing training and set up for scanning
  • Provide back-up for training sessions and maintain training curriculum
  • Ongoing training of institutional knowledge for the asTech™ device and operating systems
  • Set up training and conduct them on an as needed basis
  • Train new customers using WebEx in how to most effectively use their devices
  • Maintain customer files and ensure they are complete
  • Support the staff responsible for preparing asTech™ devices for the field.  This includes unpacking the devices when we receive them, finding the SN# of each device, entering each asTech into Zeus, labeling and updating each device. 
  • Support the staff responsible for processing asTech™ orders once they are placed.  This includes checking the device for functionality, updating the device when necessary, ensuring that the asTech™ device is presented well in its case with its appropriate accessories, and shipping the device.
  • Maintain our storage/stock room, providing updated reports of inventory on-hand and supplies
  • Answer Phones/ Customer Service for various issues (i.e. assisting with Wi-Fi or device setup, helping with account information, helping with log in issues, etc.)
  • Shipping including using the UPS system, verifying delivery method, collection tracking information

Qualifications (Education, training, experience, competencies)

  • Minimum of High School Diploma
  • Good presentation skills
  • Excellent report writing skills
  • Problem-solving and decision making, sound judgment
  • Ability to coach others with demonstrated project leadership responsibility
  • Capable of delivery outstanding customer service results

 

Apply Now