Independent Collision Shop Significantly Increases Revenue by over $400,000 & Decreases Cycle Time
Using asTech’s All-in-One Device and Snap-Ons TruPoint Calibration Tool
Background:
Example Collision Centers is a regional multi-store operator (MSO) with 12 locations in the Northeast. For two years, asTech partnered with this collision group to understand their operational challenges and provide tailored solutions. This partnership paved the way for the implementation of the All-In-One device, which supports both pre- and post-scans, while the Snap-On TruPoint devices systematized calibrations across the group.
Business Operations Prior to Implementation:
- Scanning Practices: Utilized various aftermarket tools, leading to inconsistent processes.
- Calibration Program: Relied on external vendors for calibration, resulting in inefficiencies.
- Enterprise Vehicles: Exclusively used asTech OEM scans, raising liability concerns.
Implementation of All-In-One (April, 2024):
With a deep understanding of the customer’s needs, asTech launched the All-In-One device to enhance operational efficiency and standardize in-house calibration processes with the TruPoint device.
Key Changes Post-Implementation (April, 2024 & beyond):
- Unified Calibration Processes: All locations performed dynamic calibrations in-house, reducing reliance on external vendors and improving turnaround times.
- Enhanced Scanning Capabilities: The All-In-One device facilitated more precise and reliable diagnostics.
- Training and Technology Integration: Staff training on new systems improved handling of advanced automotive technologies.
Results:
- Improved Operational Efficiency: In-house calibrations increased by 148%, resulting in quicker repair times and improved customer satisfaction.
- Increased Revenue: Overall net revenue grew by $400,000 due to enhanced service offerings and streamlined operations.
- Enhanced Liability Management: A deeper understanding of automotive technologies reduced liability risks.
Conclusion:
The implementation of asTech’s All-In-One device marked a transformative step for Example Collision Centers. By addressing the complexities of modern automotive technology, Example has positioned itself as a leader in the collision repair industry, achieving significant revenue growth and improved customer satisfaction.
Financial Breakdown:
Calibrations:
- Additional calibrations: 340 x $400 (average invoice) = $136,000
- Net revenue increase: $68,000 (50% revenue share)
OEM Scans:
- Additional scans: 2,084 x $70 (average retail) = $145,880
- Revenue share: $36,470 (25% for Example)
Local Scans:
- 1,544 unverified scans x $10 = $15,440
- OEM-C (assuming 50/50 split Pre and Post):
- 3,915 Pre x $30 = $117,450
- 3,915 Post x $95 = $371,925
Total Revenue Increase Calculation: 12 locations x 850 scans x 9 months = $91,800
Net Profit: $413,015